Terms & Conditions

Viggor Ventures Private Limited (Viggor Ventures) operate the website www.viggorventures.com (the “Website”) and mobile software (the ““UMI” Application”). Viggor Ventures Pvt. Ltd., provides Technology solution for corporates to modernize the food experience of employees by providing them class technology solutions in the form of our website, mobile “UMI” Applications and cafeteria tab. Viggor Ventures Pvt. Ltd. integrate the vendors in the cafeteria on our platform through a Vendor/Merchant “UMI” Application which is used for managing employee orders. By using or browsing any of the Viggor Ventures websites and “UMI” Application, you acknowledge that you have read, understood and agree to be bound to these Terms and Conditions and all applicable laws and regulations. If you do not agree to be bound by these Terms and Conditions, then you must not use this website or “UMI” Application and we request you to uninstall the App. We may change these Terms and Conditions at any time and without any notice to you so we suggest that you periodically visit this page to review these Terms and Conditions. By using this website or “UMI” Application after we post any changes, you agree to accept those changes, whether or not you actually reviewed them. The term ‘viggorventures’ or ‘us’ or ‘we’ refers to the owner of the website or “UMI” Application. The term ‘you’ refers to the user or viewer of our website or “UMI” Application.

The terms of use govern the use of the viggorventure website, our “UMI” Application for cafeteria tablets, other personal handheld devices and other Viggor Ventures food management services (all these are collectively termed as services). Please read the Terms of Use section carefully. By using the service, downloading the “UMI” Application, ordering food through the website/ “UMI” Application, you are agreeing to the Terms of Use. The Website and the App are jointly referred to as the “Platform”. The Platform is owned and operated by Viggor Ventures Private Limited, a private limited company incorporated under the Companies Act, 1956 and having its registered office at 5, Green Court CHS, Off Marol Maroshi Road, Marol, Andheri East, Mumbai 400059.

The use of this is subject to the following terms of use: The content on the pages of this “Platform” is for your general information and use only. It is subject to change without notice. Neither we nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on this “Platform” for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this “Platform” is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this “Platform” meets your specific requirements. Viggor Ventures does not own any of the Vendor/Merchant and have no control over the services that are provided by the Vendor/Merchant. This “Platform” contains material, which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this “Platform” which are not the property of, or licensed to the operator, are acknowledged on the “Platform”. Unauthorized use of this “Platform” may give rise to a claim for damages and/or be a criminal offence. From time to time, this “Platform” may also include links to other “Platform”. These links are provided for your convenience to provide further information. They do not signify that we endorse the “Platform”. We have no responsibility for the content on the linked “Platform”. Your use of this “Platform” and any dispute arising out of such use of the “Platform” is subject to the local laws of India.

Privacy:
Please review our Privacy Policy, which also governs your visit to this “Platform” which is incorporated into the Terms and Conditions.

Site Content:
All material, including images, details, data, illustrations, designs, icons, photographs, audio clips, video clips, text, software, graphics, scripts, logos, and other materials that are part of this “Platform” (collectively, the “Content”) is owned exclusively by Viggor Ventures, its affiliates and/or its content providers. The content is protected by copyrights, trademarks, service marks, trade dress and other intellectual or ownership rights owned by Viggor Ventures. Any rights not expressly granted in the Terms and Conditions are reserved for Viggor Ventures. All contents are for general information purpose only. We reserve the right but do not have any obligations to monitor, remove, edit, modify or remove any content, in our sole discretion, at any time for any reason or for no reason at all. All other trademarks and service marks appearing on any of Viggor Ventures’ “Platform” that are not owned by Viggor Ventures are the property of their respective owners.

Account Registration:
You may access the Platform by registering to create an account and become a member or you can also register to join by logging into your account with certain third party social networking sites (” SNS”) (including, but not limited to, Facebook); each such account, a “Third Party Account”, via our Platform, as described below. The Membership is limited for the purpose and are subject to the terms, and strictly not transferable. As part of the functionality of the Platform services, you may link your Account with Third Party Accounts, by either: providing your Third Party Account login information to us through the Platform; or allowing us to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers.
By granting us access to any Third Party Accounts, you understand that we will access, make available and store (if applicable) any content or information that you have provided to and stored in your Third Party Account (” SNS Content”) so that it is available on and through the Platform via your Account. Unless otherwise specified in these Terms of Use, all SNS Content, if any, will be considered to be your content for all purposes of these Terms of Use. Depending on the Third Party Accounts, you choose, and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your Account on the “Platform”.


Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then SNS Content will no longer be available on and through the “Platform”. We will create your Account for your use of the “Platform” services based upon the personal information you provide to us or that we obtain via SNS, as described above. You can only have one Account and are not permitted to create multiple accounts. The “Platform” reserves the right to suspend such multiple accounts without being liable for any compensation where you have created multiple accounts on the “Platform”.
You agree to provide accurate, current and complete information during the registration process and update such information to keep it accurate, current and complete
We reserve the right to suspend or terminate your Account and your access to the Services
(i) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete;
(ii) if it is believed that your actions may cause legal liability for you, other users or us; and/or
(iii) if you are found to be non-compliant with the Terms of Use or other policies.
You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Account.
Goods and services purchased from the “Platform” are intended for your personal use and you represent that the same are not for resale or you are not acting as an agent for other parties.

Order Booking and Financial Terms:
The Platform allows the Buyers to place Orders and upon acceptance of such Orders by the Vendor/Merchants, subject to the terms and conditions set out herein, facilitates delivery of goods or services, or completion of Tasks.
“Platform” does not own, sell, resell on its own such products offered by the Vendor/Merchants, and/or does not control the Vendor/Merchants or the related services provided in connection thereof. Buyer understands that any Order that he/she places shall be subject to the terms and conditions set out in these Terms of Use including, but not limited to, product availability, delivery location serviceability, and acceptance of Orders by Vendor/Merchants.
As a general rule, all Orders placed on the Platform are treated as confirmed.
However, upon Buyer’s successful completion of booking an Order, we may call the Buyer on the telephone or mobile number provided to confirm the details of such Order, price to be paid and the estimated delivery time. For this purpose, Buyer will be required to share certain information with us, including but not limited to Buyer’s
(i) First and last name
(ii) Mobile number; and
(iii)Email address. It shall be Buyer’s sole responsibility to bring any incorrect details to our attention.
In addition to the foregoing, we may also contact you by phone and / or email to inform and confirm any change in the Order, due to availability or unavailability or change in Order or change in price of any item in the Order as informed by the Vendor/Merchant. Please note that any change or confirmation of the Order shall be treated as final. It is clarified that “Platform” reserves the right to not to process Buyer’s Order in the event Buyer or Vendor/Merchant is unavailable on the phone or any other means of communication at the time when we call you for confirming the Order and such event the provisions of the Cancellation and Refund Policy shall be applicable. All payments made against the Orders or Services on the Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Platform will not facilitate transactions with respect to any other form of currency with respect to the Orders or Services made on Platform. You can pay by
(i) Credit card or debit card or net banking;
(ii) Any other RB I approved payment method at the time of booking an Order; or
(iii) Credit or debit card or cash at the time of delivery. You understand, accept and agree that the payment facility provided by “Platform” is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, “Platform” is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price. Buyers acknowledge and agree that “Platform” acts as the Vendor/Merchant’s payment agent for the limited purpose of accepting payments from Buyers/Vendor/Merchants on behalf of the Vendor/Merchant, as the case may be. Upon your payment of amounts to us, which are due to the Vendor/Merchant, your payment obligation to the Vendor/Merchant for such amounts is completed, and we are responsible for remitting such amounts to the Vendor/Merchant. You shall not, under any circumstances whatsoever, make any payment directly to the Vendor/Merchant for Order bookings or for delivery of the Order or completion of the Task made using the Platform.
Buyer agrees to pay for the total amount for the Order placed on the Platform. “Platform” will collect the total amount in accordance with these Terms of Use and the pricing terms set forth in the applicable listing of product or restaurant service for the particular Vendor/Merchant, apart from the delivery fees for Delivery Services. Please note that we cannot control any amount that may be charged to Buyer by his/her bank related to our collection of the total amount, and we disclaim all liability in this regard. In connection with Buyer’s Order, he/she will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third party payment processor. Buyer agrees to pay us for the Order placed by you on the Platform, in accordance with these Terms, using the methods described above. Buyer hereby authorizes the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third party online payment processor or by one of the payment methods described on the Platform. If Buyer is directed to our third-party payment processor, he/she may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the Platform services. Once the Order is confirmed you will receive a confirmation email summarizing the confirmed booking.

The final tax bill will be issued by the Vendor/Merchant (if registered for tax purposes) to the Buyer along with the Order and “Platform” is merely collecting the payment on behalf of such Vendor/Merchant. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes on the bill are being charged and determined by the Vendor/Merchant. “Platform” holds no responsibility for the legal correctness/validity of the levy of such taxes. The sole responsibility for any legal issue arising on the taxes shall reside with the Vendor/Merchant.
The prices reflected on the Platform, including packaging or handling charges, are determined solely by the Vendor/Merchant and are listed based on Vendor/Merchant’s information. Very rarely, prices may change at the time of placing Order due to Vendor/Merchant changing the menu price without due intimation and such change of price are at the sole discretion of the Vendor/Merchant attributing to various factors beyond control. In order to continually improve and provide you/ Buyer with a seamless experience we need to ensure maintenance and upkeep of our application/platform. For such upkeep and maintenance, we may, charge a nominal non-refundable amount from you/Buyer as ‘platform fees’.

Disclaimer: Prices on any product(s) as reflected on the Platform may due to some technical issue, typographical error or product information supplied by Vendor/Merchant be incorrectly reflected and in such an event Vendor/Merchant may cancel Buyer’s Order(s).

The Vendor/Merchant shall be solely responsible for any warranty/guarantee of the goods or services sold to the Buyers and in no event shall be the responsibility of “Platform”. The transactions are bilateral between the Vendor/Merchant and Buyer, and between Vendor/Merchant/Buyer, therefore, “Platform” is not liable to charge or deposit any taxes applicable on such transactions.

Terms of service:
The Buyer agrees and acknowledges that “Platform” shall not be responsible for:
The services or goods provided by the Vendor/Merchants including but not limited to serving of food Orders suiting your requirements and taste;
The Vendor/Merchant’s services or goods, or services not being up to Buyer expectations or leading to any loss, harm or damage to him/her. The availability or unavailability of certain items on the menu; The Vendor/Merchant serving the incorrect Orders; or Product liability of goods provided by Vendor/Merchants. The details of the menu and price list available on the “Platform” with respect to restaurant services, goods or any other services are based on the information provided by the Vendor/Merchants and “Platform” shall not be responsible for any change or cancellation or unavailability. Buyers and Vendor/Merchants agree and acknowledge that “Platform” is not responsible for any liability arising out of delivery services provided to them.

Buyers may not be able to avail Services if their delivery location is outside “Platform’s” current scope of Service. “Platform” will keep the Buyer informed of the same at the time of confirming his/her Order booking. Buyers may not be able to avail Services if their delivery location is outside “Platform’s” current scope of Service. “Platform” will keep the Buyer informed of the same at the time of confirming his/her Order booking. Buyer understands that delivery time quoted at the time of confirming the Order is an approximate estimate and may vary based on the information obtained from Vendor/Merchants. “Platform” will not be responsible for any delay in the delivery of an Order. Buyer understands that there are certain Vendor/Merchants who undertake delivery of their goods and services to the Buyer and the Vendor/Merchant may charge the Buyer for such service. “Platform” exercises no control on such delivery services and same shall be under the control of Vendor/Merchant alone and hence all or any disputes arising out of such delivery services shall be between Buyer and Vendor/Merchant alone. “Platform” shall not be responsible for such delivery services and assumes no liability for disputes arising out of the same. Buyer’s Order will be only delivered to the address designated by him/her at the time of placing the Order on the Platform. Buyer’s Order will be cancelled in the event of any change of the address and Buyer shall not be entitled to any refund for the same. Delivery of goods and services in the event of change of the delivery location shall be subject to sole discretion of “Platform”. The Buyer shall undertake to provide adequate directions, information and authorisations to accept delivery. In the event of no delivery due to any act or omission attributable to Buyer, the goods or services shall be deemed to have been delivered to the Buyer and all risk and responsibility in relation thereto shall pass to the Buyer without being entitled to any refund. The Buyer understands that “Platform’s”’ (including Vendor/Merchant’s) liability ends once Order has been delivered to him/her, except where the product liability of the Vendor/Merchant subsists.
Services provided:
You agree and acknowledge that “Platform” shall not be liable for any damages, losses or claims to You or any third party in the event you have failed to adhere to the Terms of Use.
Buyer shall be required to provide credit or debit card details to the approved payment gateways while making the payment on the Platform. In this regard, Buyer agrees to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Services. Buyer shall not use the credit/ debit card which is not lawfully owned by Buyer, i.e. in any transaction, Buyer must use his/her own credit/ debit card. The information provided by the Buyer will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. Buyer shall be solely responsible for the security and confidentiality of his/her credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any
unauthorized use of your credit/ debit card. “Platform” does not offer any refunds against goods or services already purchased from a

Vendor/Merchant through the Platform unless an error that is directly attributable to “Platform” has occurred during the purchase of such product or services. We constantly strive to provide you with accurate information on the “Platform”.

However, in the event of an error, we may, in our sole discretion, contact you with further instructions. If you use the Platform, you do the same at your own risk. Buyer agrees that the Services shall be provided through the “Platform” only during the working hours of the relevant Vendor/Merchants. As a standard practice, all orders placed on Vendor/Merchants are treated as confirmed and cannot be cancelled or transferred to another Vendor/Merchants. You can recharge your account through the cash injection process or online recharges (if made applicable by your employer) and hence are liable for the terms and conditions of the payment gateway medium used for the recharge. You will be entitled for a refund of any order only if the Vendor/Merchants cancels your order due to unavailability of food item ordered or any other reason as mentioned by the Vendor/Merchants. You agree that the “Platform” is not responsible for the services or goods provided by the Vendor/Merchants and hence any issues arising due to the consumption of food. You are responsible for keeping your login credentials private and not share them with anyone else. We are not responsible for the wallet balance if anyone else is using your account.

Use of Site – Restrictions:
This “Platform”, and their content may be used solely for your own personal, non-commercial use. Any other use of the “Platform” or the content is strictly prohibited, including, without limitation, modification, removal, deletion, transmission, publication, distribution, proxy caching, uploading, posting, redistribution, re-licensing, selling, duplicating, republication or any other dissemination without the explicit written permission of Viggor Ventures or the owner. You may not use any framing techniques to enclose any trademarks or logos of Viggor Ventures nor use any Meta tags or other hidden text without our prior written consent. You may not link to the “Platform” without our prior written consent. Use of spiders, robots and similar data gathering and extraction tools is prohibited. You may view and print a copy of the content displayed on the “Platform”, and download a copy of any content that is designated for downloading, for your personal use only but you may not alter the content in any way, including, without limitation, removing or modifying any copyright or other ownership notices. The rights, title and interest in the content are not transferred to you by copying or downloading the material.

No Creation of Services Relationship:
The information provided on this “Platform” is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Viggor Ventures.

Online Conduct:
You agree to use the “Platform” only for lawful purposes. You are prohibited from posting or transmitting to or through the “Platform” any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful material, or any other material that could give rise to civil or criminal liability under the law. We may disclose any content or electronic communication of any kind (including your profile, e-mail address and other information) to satisfy any law, regulation, or government request; if the disclosure is necessary or appropriate to operate the website; or
to protect the rights or property of Viggor Ventures, its affiliates, and you.

Accuracy of Information:
‘Viggor Ventures’ uses reasonable efforts to furnish accurate and up-to-date information, but we do not guarantee that any information contained in this website or “UMI” Application is accurate, complete, reliable, current or error-free or that the “Platform” will be free from viruses. We also are not responsible for any errors or omissions in this “Platform”. Although we may modify the content, make improvements to the “Platform” or correct any error or omission at any time and without notice to you, we are not obligated to do so. We will endeavour to update information in a timely manner but we will not be liable for any inaccuracies. Any use you make of the information provided on this website is entirely at your own risk and Viggor Ventures will not be liable for any loss of data, lost profits or any other damages or losses resulting from your use of this “Platform”.

Links to Third Party Sites:
Links on this “Platform” may lead to services or “Platform” not controlled or operated by Viggor Ventures. We provide these links for your convenience and information. Links are not an endorsement of the site or service. We assume no responsibility or liability for other “Platform” or services. Any use you make of any site or service linked to by this “Platform” is entirely at your own risk.

Intellectual Property:
All material at www.viggorventures.com and “UMI” Application is protected by copyrights and trademarks owned by Viggor Ventures. Such material includes, but is not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, trade dress and other materials contained on this “Platform”, as well as the software used in the design and development of this “Platform”. All rights are reserved, worldwide.

Severability:
These Terms of Use and those found in Viggor Ventures’ Online Privacy Statement set forth the entire understanding and agreement between you and Viggor Ventures with respect to this “Platform”. If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these Terms of Use and shall not affect the validity and enforceability of other remaining provisions.

Limitation of Liability:
To the fullest extent permitted by law, Viggor Ventures excludes liability for any direct, indirect, consequential, special or incidental damage, loss or expense, whether caused by negligence or otherwise, which has arisen directly or indirectly from your use of, or reliance on, any information or material contained in any website owned and/or operated by any third party accessed using a reference from this “Platform” whether by hypertext link, bookmark recommendation or otherwise, in all the above cases whether or not Viggor Ventures has been notified of the possibility of such damage, loss or expense. ‘Viggor Ventures’ inclusion of hypertext links does not imply any endorsement of any material on linked sites nor does Viggor Ventures vouch for its accuracy of content and opinions expressed therein. Every effort is made to keep the “Platform” up and running smoothly. However, Viggor Ventures takes no responsibility for, and will not be liable for, “Platform” being temporarily unavailable.

Indemnification:
You agree to indemnify and hold harmless Viggor Ventures from any third party claim, action, demand, loss or damages (including attorneys’ fees and costs) arising out of or relating to your violation of these Terms and Conditions, your use of the “Platform” or your violation of any rights of a third party.

Remedies for Violations:
‘Viggor Ventures’ reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including but not limited to the right to block access from a particular IP address.

Confidentiality:
‘Viggor Ventures’ will treat all information regarding you as confidential. ‘Viggor Ventures’ will not in the ordinary course disclose any information that it holds about you except in the following circumstances: 1. Where Viggor Ventures is compelled to do so under the Indian law;
2. Where you have provided your prior written authorization to do so;
3. Where Viggor Ventures requires to do so; or
4. Where it is in the public interest to do so.
5. Where Viggor Ventures needs to disclose information to other financial institutions.
‘Viggor Ventures’ may be required to disclose information about you to third parties to facilitate the provision of services to you. You may not use or export or re-export the Information or any copy or adaptation in violation of any applicable laws or regulations, including export laws and regulations in force from time to time.

No Warranties:
‘Viggor Ventures’ and any of its affiliates, subsidiaries, officers, directors, employees or agents provide the “Platform” and the Information on an “as is” basis and do not make any express or implied warranties, representations, endorsements or conditions with respect to the “Platform” or the information, including without limitation, warranties as to Vendor/Merchantability, operation, non-infringement, usefulness, completeness, accuracy, correctness, reliability and fitness for a particular purpose. Further, Viggor Ventures does not represent or warrant that the “Platform” will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

Forward-looking Statements:
The “Platform” may from time to time contain forward-looking statements that include information about Viggor Ventures’ financial prospects, plans and objectives of management for future operations, economic conditions, trends and known uncertainties. The user is hereby cautioned that actual results could differ materially from those that Viggor Ventures expects, depending on the outcome of certain factors. ‘Viggor Ventures’ does not undertake any obligation to correct or update any forward-looking statements on the “Platform”.

Trademarks and Copyrights:
‘Viggor Ventures’ reserves all copyright, trademark, patent, intellectual and other property rights in the information contained in this “Platform” and to all company specific logos and services logos and no express or implied license is granted to any other party in respect thereof. Any unauthorized access, use or reproduction of the information or proprietary rights contained in this “Platform” is strictly prohibited and is subject to legal action as provided in applicable laws. No information on this “Platform” should be reproduced or distributed without the prior written consent of Viggor Ventures. Information is for your personal use only. Any unauthorized downloading, re-transmission or other copying or modification of trademarks and/or the content of the “Platform” may be a violation of any law that may apply to trademarks and/or copyrights and could subject the copier to legal action.

No Liability:
‘Viggor Ventures’ is not responsible for and will not be liable to you or anyone else for any damages whatsoever (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with your use of or inability to use the “Platform” or the information, or any action or decision made by you in reliance on the “Platform” or the information, or any unauthorized use or reproduction of the “Platform” or the information, even if Viggor Ventures has been advised of the possibility of these damages.

Feedback and Other Suggestions:
All feedback, ideas and other suggestions submitted by you through this “Platform” will be treated as non-confidential and non-proprietary and may be disclosed or used by Viggor Ventures for any purpose whatsoever, without any obligation to compensate you. All personal data provided to Viggor Ventures will be handled in accordance with our Privacy Policy.

Jurisdiction Applicable Laws – Exclusive:
This “Platform” and the content is displayed solely for the purpose of promoting Viggor Ventures’ services available in India. This “Platform” is controlled and operated by Viggor Ventures from its offices in Mumbai, India. You are responsible for complying with the laws of the jurisdiction from which you are accessing this “Platform”, and you agree that you will not access or use the information on this “Platform” in violation of such laws. These Terms and Conditions and your use of this “Platform” will be governed by the laws of India, without regard to any conflict of law provision. You agree to submit to personal jurisdiction in Mumbai, India and that any cause of action arising under these Terms and Conditions will be tried and litigated exclusively in the state and/or federal courts located in India. ‘Viggor Ventures’ controls and maintains this “Platform” from India. ‘Viggor Ventures’ makes no representation that the information and material contained in this “Platform” are appropriate or permitted for use in jurisdictions outside India. The terms and conditions are governed by the laws of India, without giving effect to any principles of conflicts of laws. The “Platform” for the user subject to the exclusive jurisdiction of the courts of India without prejudice to the right of Viggor Ventures to take any action in any jurisdiction whatsoever. Our failure to enforce any rights under these Terms and Conditions will not constitute a waiver of any terms or conditions of these Terms and Conditions.

Dispute Resolution:
Any claim or controversy related to these Terms and Conditions or relating to this “Platform” (with the exception of injunctive relief sought by HQ), will be settled by arbitration in accordance with the then-current rules of the India Arbitration Association. The location of arbitration will be in Mumbai, India. The decision of the arbitrator will be binding on the parties. To the fullest extent permitted by applicable law, no arbitration will be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.

Miscellaneous:
If there is a determination that any provision of these Terms and Conditions is invalid or unenforceable, that determination will not affect the rest of these Terms and Conditions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this “Platform” or under these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms and Conditions are for convenience only and have no legal or contractual effect.

No Endorsement:

We do not endorse any Vendor/Merchant. In addition, although these Terms of Use require you to provide accurate information, we do not attempt to confirm, and do not confirm if it is purported identity. We will not be responsible for any damage or harm resulting from your interactions with other Members. By using the Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from us with respect to such actions or omissions.

Specific Terms with respect to Use of Platform for purchase of Cigarettes and Other Tobacco Products
Buyer agrees and undertakes that he/she will not use the Platform to purchase cigarettes and other tobacco products. You will not use the services for any activity that is of commercial in nature or unlawful or harmful for any individual or organization. If you use the same, all activities undertaken by the individual are attributed to the individual without any blame or responsibility assigned to the “Platform”.

The pick-up and drop off services are offered by and agreed to between the Users and the Vendor/Merchant alone. “Platform” assumes the role of facilitator only and “Platform” merely provides a Platform to facilitate pick-up and drop off services between Vendor/Merchant and Users. At no point of time, “Platform” shall be held responsible or liable for any transactions between Users and Vendor/Merchant and for the services offered by
Vendor/Merchant. The Vendor/Merchant will provide services as per your sole instructions. “Platform” does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such services to be provided by the Vendor/Merchant
to the User. You agree that the details of the items for pick-up and drop or concierge services, and the pick-up and drop location are provided or entered by you in the Platform, in accordance with which the Vendor/Merchant will render the services and perform the Task. “Platform” shall not be held responsible for any issues concerning the Task as the same is performed by the Vendor/Merchant as per your sole instructions and/or the details provided by you.
In the event you fail to act in the matter and take re-delivery of the item(s) from the Vendor/Merchant, within the reasonable time especially in case perishable goods or goods with limited shelf life, you hereby waive all your claims to such item(s) and declare that “Platform” or the Vendor/Merchant shall not be liable for any loss or damage caused or suffered, to the item(s), whether directly or indirectly.

Cancellations and Refunds:
Please refer to the Cancellation and Refund Policy for cancellation and refunds terms in relation to usage of the Platform for availing Services.

Change in terms of Use:
‘Viggor Ventures’ may change or discontinue any aspect of its “Platform” at any time, including, its content or features. ‘Viggor Ventures’ reserves the right to change the terms and conditions applicable to the use of the “Platform” without providing any notice in advance.

Disclaimer of Warranties – Limitations of Liability:
This “Platform” and its content are provided by Viggor Ventures on an “AS IS” and “AS AVAILABLE” basis without any representation or warranty of any kind whether express or implied. Viggor Ventures expressly disclaims all express and implied warranties including but not limited to, implied warranties of Vendor/Merchantability, fitness for a particular purpose, title and non-infringement. In no event will Viggor Ventures be liable to any party for any direct, indirect, punitive, incidental, compensatory, special, consequential, or other damages of any kind whatsoever loss of data, income or profit, loss of or damages to property, business interruption, or loss of or programs or data, arising out odour in connection with this “Platform”, any site or services linked through this “Platform”, or any copying, display or use thereof, regardless of the legal theory on which the claim is based, even if Viggor Ventures has been advised of the possibility of such damages, including, without limitation, any damages that result from any mistake, omission, virus, delay or interruption in operation in operation or services regardless of the reason.. ‘Viggor Ventures’ will not be liable for losses or damages arising out of any way related to any third-party “Platform” or their content accessed through links in this “Platform” or your use of any equipment or software in connection with this “Platform”.

Exclusions and Limitations:
‘Viggor Ventures’ does not make any warranties, express or implied, including, without limitation, those of Vendor/Merchantability and fitness for a particular purpose, with respect to any information, data, statements or products made available on the “Platform”. The “Platform”, and all content, material, information, software, products and services provided on the “Platform”, is provided on an “as is” and “as available” basis. ‘Viggor Ventures’ expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of Vendor/Merchantability, fitness for a particular purpose and non-infringement. ‘Viggor Ventures’ shall have no responsibility for any damage to the user’s computer system or loss of data that results from the download of any content, material and information from the “Platform”. In no event will Viggor Ventures be liable for damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use Viggor Ventures’ “Platform”, or any information provided on the “Platform”, or in the products any claim attributable to errors, omissions or other inaccuracies in the Product or interpretations thereof.

Disclaimer:
The information contained in this “Platform” is for general purposes only. The information is provided by Viggor Ventures and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied. Through this “Platform”, you are able to link to other websites. ‘Viggor Ventures’ has no control over the nature, content and availability of these websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed. Logo and names used at this “Platform” are just for reference, and so are those, which are primarily illustrative.

Contact:
In the event of any question relating to this “Platform”, you may Viggor Ventures.